YOUR DATA

Delete your GigGeist account

Last updated 18 September 2026.

GigGeist is a gig-management tool for working bands, published by GigGeist. You can delete your GigGeist account and its personal data yourself, from inside the app, at any time. You don't need to contact us and you don't need to give a reason.

How to delete your account

In the GigGeist app (Android or web):

• Sign in, then open Account from the menu — or go straight to giggeist.com/account.
• Scroll to Delete account at the bottom of the page.
• Read the warning, press Delete account, type DELETE to confirm, then press Delete my account permanently.

Deletion happens immediately. There is no waiting period, no recovery window, and no undo — once it's done, we can't bring the account back even if you ask us to.

If you can't sign in — you've lost access to your email, or the app won't let you in — email [email protected] from the address on the account, or tell us the address you signed up with. We'll verify that the account is yours and delete it for you, normally within 30 days of the request.

What gets deleted

Everything that identifies you, permanently and immediately:

• Your sign-in — email address, password, and any Google sign-in link.
• Your musician profile — name, email address, phone number, home address, the map coordinates we derived from that address, and your instruments.
• Your availability calendar.
• Your notifications, notification preferences, and every device registered for push.
• Your WhatsApp connection, if you'd linked one.
• Queued and sent transactional email records — verification, password reset, gig notices.
• Band invitations sent to your email address that you never took up, and any pending request you'd made to join a band.
• Your read markers — which gig chats and band posts you'd already seen.

If you were the only person in a band, that band is deleted along with your account — its gigs, venues, songs, setlists, line-ups, posts and financial records go too. The app tells you which bands those are before you confirm.

What a band keeps

A band's record of its own working life belongs to the band, not to any one member, and other members are usually still relying on it. So where a band carries on without you, its history stays — but nothing in it names you any more. You're removed from the member list, and your name, email and phone number are erased from:

• Gigs you played and the line-ups you appeared in.
• Posts and replies you wrote in the band feed, and messages you sent in gig chat. The words stay so the conversation still makes sense to the people in it; the author becomes "Former member" with no way back to you.
• Fees, expenses and payment records a band owner entered for gigs you played — these are the owner's own financial records, which they may need to keep for tax or accounting purposes.

None of this is personal data about you any more: it can't be linked back to you, to your contact details, or to any account.

What's retained, and for how long

• Encrypted database backups — up to 30 days. Our hosting provider keeps rolling backups so the service can be restored after a failure. Your data disappears from these as they age out; we don't restore a backup to bring deleted accounts back.
• Server and security logs — up to 30 days. Standard web request records (IP address, timestamp, which page was requested), kept to detect abuse and diagnose faults, then discarded.
• Email delivery records at our email provider — up to 30 days. Our provider (Resend) keeps its own short-term delivery logs for messages already sent to you. We delete our copy immediately; theirs age out on their schedule.
• Anonymised band records — indefinitely. As described above: retained by the band, with no personal data in them.

We don't keep a copy of a deleted account for marketing, analytics or profiling, and we never sell personal data. If a legal obligation ever required us to retain something longer, we'd keep only what the law required, only for as long as it required.

Questions

Anything about deletion or your data: [email protected]. Our full privacy policy covers what we collect and why.